iShotNews:

iShotNews:
Severe Weather

°

Homepage / Automotive
Text Size

Report: Ford Tops Domestic Automakers

Ford Models Score Higher Than Honda, Toyota

POSTED: Tuesday, October 27, 2009
UPDATED: 6:29 pm EDT October 29, 2009

Asian automakers are still building the most reliable cars and trucks, with eight of the top 10 brands from Japanese and Korean companies, according to an annual survey by Consumer Reports.

But several models from Ford Motor Co. are now consistently scoring above Honda and Toyota, the perennial leaders.

While Toyota's youth-oriented Scion brand finished first for the second year in a row, several Ford models, including the midsize Ford Fusion and its cousin, the Mercury Milan, consistently have been at or near the top of their classes, a trend that led Consumer Reports editors to declare that Ford is now making some vehicles with world-class reliability.

After Scion, Honda, Toyota, Infiniti and Acura rounded out the top five brands in reliability based on surveys taken in March of subscribers who own or lease 1.4 million vehicles.

"Ford is definitely doing something right," said Rik Paul, the magazine's automotive editor.

Ford's Detroit-area competitors, General Motors Co. and Chrysler Group LLC, didn't fare as well, however.

Chrysler had only one model that Consumer Reports recommended based on reliability and its staff test, and the Chrysler brand finished last out of 33 brands sold in the U.S. One third of Chrysler's models were much worse than average in reliability.

Six models from GM were recommended by the magazine, but it's still inconsistent. Only 21 of 48 models the magazine studied scored average or better in reliability.

The relatively poor performance by GM and Chrysler could hurt efforts to fight back from financial problems that led to stays in bankruptcy court earlier this year. Auto industry officials say the nonprofit Consumer Reports is among the most widely consulted sources when people buy vehicles.

Officials at GM and Chrysler say they are committed to improving quality.

At Ford, though, four-cylinder versions of the Fusion and Milan finished second in the family car category, beaten only by Toyota's Prius gas-electric hybrid. The Fusion and Milan outscored Toyota Motor Corp.'s Camry and Honda Motor Co.'s Accord, the two top-selling cars in the U.S. "which many people view as the paradigms of reliability," Paul said.

Of the 51 Ford, Lincoln or Mercury models in the survey, 46 were ranked average or better in reliability.

Yet while Mercury was the only Detroit brand to finish in the top 10 (10th), the Ford brand finished 16th, while Lincoln finished 20th. That's largely due to higher-end models -- many with all-wheel-drive -- scoring below average in reliability, said Jake Fisher, Consumer Reports' senior automotive engineer.

"Those types of problems are keeping them from being truly world class," Fisher said.

Bennie Fowler, Ford's vice president of global quality, said the company is applying the same methods that worked with the Fusion and other models to the ones that didn't perform as well. The company constantly listens to customer complaints and tracks warranty claims to improve quality, he said.

"We know that the quality levels today have to be greater tomorrow," he said.

Toyota, despite a recent spate of recalls, and Honda consistently build cars that cause few problems for Consumer Reports readers, Paul said. Ford, he said, is approaching that consistency, and while GM has some bright spots, it still has a ways to go to match the Japanese.

The Dodge Ram pickup, the only Chrysler model recommended by the magazine, did well in road tests and was average in reliability.

The recommendation is important, though, because the Ram is Chrysler's top-selling model.

Paul said automakers often can only make quality improvements when new models come out, and those have been few for Chrysler in the last two years.

"Hopefully for them, when they do release new models, they will still have the same level of quality that we saw in the Ram," he said. Honda's Insight hybrid was the most reliable vehicle in the survey, while the Volkswagen Touareg was the least reliable.

The Consumer Reports survey also found that higher-priced cars aren't necessarily more reliable than less-expensive ones.

Inexpensive small cars and midsize family sedans were the most reliable in the survey, which questions subscribers about 17 potential problem areas.

Complete results will be in Consumer Reports' December issue, which is due out Nov. 2.

A guide to car reliability can be found at www.consumerreports.org.

Text Size
The views expressed are not those of ClickOnDetroit.com, WDIV or its affiliated companies. This is a community moderated forum. (Please note the 'Like' and 'Report' tabs.) By posting your comments you agree to accept our Terms of Use.

Comments

blog comments powered by Disqus

Sponsored Links

Links We Like

Sponsored Content
Find a great deal in these cities where home prices have shown significant drops over the past year. More

If you have aspirations of becoming a millionaire, check out these five habits that may be worth emulating. More

Everyone is trying to save a little cash these days, and one way to do it is by having an easy to insure car. Check out 20 cars that can save you money. More

Try these simple and fun ways to break out of your routine and find a more positive, confident you. More

Most Popular

Marketplace

  • AutoClick to Expand

  • JobsClick to Expand

  • WomenClick to Expand

    • Healthy Living In Your 40s

      Your guide to looking and feeling your best.

    • Manage Stress, Find Balance

      The idea of living a balanced life may seem like an oxymoron. Yet working toward balance and self-care is key to feeling in control and more joyful at home and work.

    • Weight & Exercise: The Right Mix

      Being healthy is related to how well you take care of yourself. But it’s never too late! A woman can learn new, healthy habits at any age.

  • InsuranceClick to Expand

    • Auto Insurance Quotes

      Simply enter your zip code and get great deals on your car insurance from the top companies. Click here and start saving today!

    • Health Insurance Quotes

      No matter where you live, you shouldn’t have to pay too much for health insurance. Your zip code is all you need and we’ll do the rest to find you great insurance rates.

    • Home Insurance Quotes

      Your home is your most valuable asset. So make sure you have coverage that fits your needs and doesn’t break the bank.

    • Life Insurance Quotes

      What would happen to your family if you were suddenly gone? Don’t leave their future to chance and find top quality life insurance before it’s too late.

    • Business Insurance Quotes

      Don’t take chances when it comes to insuring your business. To get the best rates from top companies in your area just enter your zip code.

  • Your LifeClick to Expand

Question Of The Day

What is the best part of a snow storm?