Video: Parents claim TSA harassment before Disney trip
Family: Disabled daughter treated unfairly
Two Missouri parents say the Transportation Security Administration ruined their disabled daughter's trip to Disney World by harassing her and leaving her "distraught."
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The parents posted a nearly six minute video to YouTube, showing what happened at Lambert-St. Louis International Airport. According to the video, the family was flying to Orlando for a trip to Disney World on February 9.
The parents say their 3-year-old daughter, Lucy, was pulled aside for a pat-down. Agents also told Lucy's parents they needed to swab her wheelchair.
In the video, you can hear Lucy crying as TSA agents argue with her parents.
At one point, Lucy's mother says she won't allow the agents to "touch [her] daughter" unless she could record it.
"It just seems ominous for you guys to suggest that you have to do this in the dark," the mother says. "That in and of itself seems inappropriate."
The agents told the girl's parents it was "against the law" to record the screening.
However, according to the TSA website, photography and videotaping is allowed as long as passengers don't "interfere with the screening process," "slow things down," or "film monitors" on security equipment.
Later, Lucy becomes so upset that she can be heard saying, "I don't want to go to Disney World."
The parents claim they had to spend 20 minutes talking to several different "managers," each of whom asked the family where they were from and where they were going.
Lucy's parents also can be heard telling TSA agents they have never had a similar problem going through security with Lucy.
The video ends with a message from the parents: "Why do we continue to let TSA touch our children? Totally absurd."
After posting the video, the parents wrote several comments, claiming their children still think "the TSA is potentially looking for [them]" because of the video.