Bosch front-loading washers:
If you have a machine that's included in these legal actions, you can find out more information about joining the legal action at this website or call 1-800-254-2660.
Here is the entire statement sent to WDIV from Whirlpool.
Whirlpool Corporation stands behind its front load washing machines, and so do the vast majority of its consumers.
These lawsuits, which target products made before 2009, are completely without merit. This is lawyer-driven litigation in which the attorneys are seeking fees and damages for more than 97 percent of all washer purchasers who have never had the problem alleged in the lawsuit, and are completely satisfied with their washing machines.
For more than a decade, these washers have given consumers enormous benefits over older generation machines such as: significantly less water use, greater capacity, higher energy efficiency and exceptional cleaning performance and fabric care. Our front load washing machines have been ranked repeatedly as one of the best washers in America by a leading consumer magazine. In fact, the data shows that less than three percent of buyers report any issue with biofilm in their machine, even after 11 years of use. Plaintiffs’ selective reference to a nearly ten year old memo ignores the memo’s basic and unremarkable acknowledgment that mold or odor can potentially develop wherever there is water. Most importantly, the memo underscores our continued commitment to innovation, and even after more than 100 years in the business, we still look for new ways to improve our products.
All appliances, including traditional top load washing machines, require some level of care to keep them operating at peak performance. Household wash habits are inherently individual, and vary from family to family, so we encourage everyone to read the instructions in their Use & Care Guide and follow some very basic steps including: use high-efficiency (HE) detergent, keep the washer door slightly ajar when not in use, run a monthly clean washer cycle, or use an aftermarket cleaning product. Of course, Whirlpool has associates ready to provide assistance with any issue, and we encourage consumers with questions to call us at 1-866-698-2538.