Alaska Airlines: Ticket operations returning to normal

Fiber-optic outage temporarily shuts down Alaska Airlines ticketing system

Published On: Oct 08 2012 09:42:26 PM EDT   Updated On: Oct 08 2012 09:49:21 PM EDT
SEATTLE -

Alaska Airlines says flights are running close to normal after a fiber-optic outage temporarily shut down its ticketing system, causing the airline and its regional carrier to cancel 78 flights, affecting nearly 7,000 customers.

More than 130 other flights departed, but some were delayed for as long as four hours.

Spokeswoman Marianne Lindsey said Monday evening that ticket counter lines were clearing out and the airline doesn't anticipate any problems Tuesday.

The problem started Monday morning and was caused by two severed fiber-optic lines.

Lindsey says the cities most affected were Seattle; Portland, Ore.; Los Angeles; Anchorage, Alaska; and the San Francisco area. The airline flies to 95 cities.