A comprehensive list of Ann Arbor snow procedures

All you need to know, from snowplow routes to sidewalk regulations

Residents and property owners are responsible for removing snow and ice from sidewalks
Residents and property owners are responsible for removing snow and ice from sidewalks

ANN ARBOR – As the snow continues to fall on Southeast Michigan, the city of Ann Arbor has published a number of rules, regulations and tips for residents.

Here's what you should know.

Shoveling snow and ice

Property owners and/or residents are responsible for clearing adjacent sidewalks, crosswalk ramps and bus stops of ice and snow.


(Photo: City of Ann Arbor)

The city gives only one warning per season to residents/property owners before it begins issuing fines. The responsibilities of residents and property owners are as follows:

  • Residential property: If more than 1 inch has accumulated in 24 hours, adjacent sidewalks, crosswalk ramps and concrete bus stops must be cleared. Additionally, ice on walkways must be treated with sand or salt within 18 hours of forming, to prevent the walkways from becoming slippery
  • Nonresidential or commercial property: Snow and/or ice that has gathered by 6 a.m. must be cleared from adjacent sidewalks, crosswalk ramps and bus stop walks by noon.

Find more information, click here.

Free salt mixture

Since Dec. 1, the city has been providing residents with a free salt-sand mixture to help treat slippery sidewalks. There are piles of the mixture at several locations throughout the city. Residents must load the mixture themselves and should bring a shovel, buckets and loading materials. The limit is 5 gallons per visit. Click on the links below to see a map of each pickup location:

Street plowing

The city of Ann Arbor aims to treat or plow all streets within 24 hours of a snowstorm that produces 4 or more inches of snow. Trunk lines and major streets have priority, and residential streets follow.

Snow accumulations of less than 4 inches are treated with chemical de-icing agents.

Overall, the city plows 200 miles of residential streets and 100 miles of major roads after a snowfall of 4 inches or more.

The city has a live snowplow tracking system:


(Photo: City of Ann Arbor)

To see if a plow is in your area, click here

For more information about snowplowing procedures, click here.

Reporting an issue

The city has a website and an app called A2 Fix It for residents to use to report problems with snow or ice on a street or sidewalk.

To report a problem on a street by phone, call 734-794-6320 Monday through Friday from 7:30 a.m. until 5:30 p.m.

To report a problem on a sidewalk by phone, call Community Standards at 734-794-6942 Monday through Friday from 7 a.m. until 3:30 p.m.

Protecting water service

Read the best practices to prevent your pipes from freezing.

Recycling and trash collection 

Keep these factors in mind when putting your recycling and trash bins out during winter.

Read more tips on keeping residential streets safe and clear here.

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