Study: 80% of work email is pointless

Report out of University of Glasgow reveals most work email is wasteful

DETROIT - Sick of getting slammed with work emails? You're not alone. A new study released by the University of Glasgow reveals nearly 80% of emails you receive at work are wasteful and would have been better communicated via a phone call or face-to-face conversation.

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According to an article in when the managers cut back on the amount of emails they send employees followed suit. In fact, the company gained an estimated 10,400 in employee hours. According to Andrew Killick of Modeurno Consulting, when workers spend so much time wading through emails they are pulled away from regular work tasks, which leads to errors and wasted time.

Killick also says a 30-second-in-person conversation could require a dozen emails - with employees taking the time to open, read, edit and respond.

He offers these tips on ways to improve productivity with three simple email strategies:

The fewer emails you send, the fewer you'll receive. Your coworkers respond to your habits. So if you bomb their inboxes, they'll bomb yours back. Ease up, and they'll get the message—even though you didn't send one.

Increase reply time. The longer you take to respond to emails, the emptier your inbox will be. Up your response time to several hours, and people will start calling instead of emailing you. (Or they'll figure it out on their own.)

Avoid email conversations. Anything that resembles a chat or requires several rounds of back-and-forth should occur over the phone or in p


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