Apple releases fix for faulty software

Tech giant responds to glitches, customer complaints

(From Apple)

It's been a tough few weeks for Apple, in spite of the successful launch of the iPhone 6 and iPhone 6 Plus.

First, there was the U2 backlash over a free music download. Now, the company is dealing with some faulty software.

On September 24th, Apple was forced to pull back the iOS 8.0.1 software update. That new operating systems was supposed to repair some of the glitches in iOS 8, which was released the week before.

Instead, the company saw complaints about some serious problems, including interruption of cell service and Touch ID security. After those complaints, Apple pulled the software, but some customers has already downloaded the faulty system.

Apple late Wednesday offered users a way to manually reverse the flawed software update, known as iOS 8.0.1. In a statement, the company added, "We apologize for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue."

Apple said users affected by the software glitch can connect their phone to a Mac or Windows computer and download a file to restore an earlier version of the iOS 8 software.

You can find instructions and more information on Apple's support page.