Job Title
Dispatcher/Sales AssistantÂ
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Company Name
1-800-Hansons
Location
977 East 14 Mile Road Troy, MI 48083
Job Type
Full Time
Job Summary
The dispatcher/sales assistant is responsible for communicating information about incoming sales leads to 1-800-Hansons Sales Representatives. The person in this position will send general information about leads and lead locations. In addition, this person will interact with customers when appointments fall through and need to be rescheduled. The dispatcher/sales assistant will assist Sales Representatives by phone to ensure they are able to follow up on incoming leads timely.Â
Responsibilities and Duties
- Communicating with customers in regards to their availability for meetings with Sales RepresentativesÂ
- Communicate with Sales Representatives in regards to the details and location of incoming leadsÂ
- Monitor and track the availability of the Sales RepresentativesÂ
- Entering data into the computer system
Qualifications and Skills
Minimum Required Knowledge, Skills, & Abilities:Â
- Strong customer service skillsÂ
- Excellent communication skills, must be able to speak professionally and engage customersÂ
- Strong organizational skillsÂ
- Able to multi-task wellÂ
- Able to work independently as well as part of a teamÂ
- Must have basic computer and data entry skillsÂ
Additional Preferred Qualifications:Â
- High-School diploma or GEDÂ
- Prior customer service experienceÂ
Physical Requirements:Â
- Must be able to remain in a stationary position for prolonged periodsÂ
- Requires the ability to move about inside the officeÂ
- Must be able to move items weighing up to 25 poundsÂ
- Must be able to communicate effectively with staff, customers, vendors, and the publicÂ
- Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printerÂ
Hours/Schedule:Â
Full-time, 40 hours per week/52 weeks per year. Must be available to work a flexible schedule, including early evening hours. Due to cyclical nature of position, some overtime, including evening and weekend hours, may be required to complete projects under deadlines.Â
How to apply
Hiring Open House Monday, September 10, 10 a.m. - 3 p.m.
Email resume to careers@hansons.com.