The company stopped allowing reusable cups early on in the COVID pandemic. As the reintroduce the reusable cup policy the company has implemented some tactics to reduce shared touchpoints between the customer and the baristas.
The return of the reusable cups is part of Starbucks’ commitment to reduce single-use cup waste and its goal to reduce waste by 50% by 2030.
Customers will get a 10 cent discount on their beverage if they use a reusable cup. Starbucks officials have decided that a ceramic mug will be used to transport the reusable cup through the bar as the baristas make the beverage.
Here’s how it works
The barista checks the cleanliness of the cup and the customer hangs onto the lid of the cup. Only clean cups will be accepted. Starbucks baristas will not be able to clean the cups for the customer.
The reusable cup is placed in a ceramic mug so that the beverage can be made without the barista having to touch the cup again.
The barista places the ceramic mug down and the customer picks up the cup and puts the lid on themself.
Currently reusable cups will not be accepted at the drive-thru window.