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Report: 97% of Ann Arbor businesses impacted by COVID-19 pandemic

Ann Arbor's Main Street.
Ann Arbor's Main Street. (Destination Ann Arbor)

ANN ARBOR – The majority of business owners in Ann Arbor reported being impacted by the coronavirus health crisis, according to a new report by EntryPoint.

The research-based nonprofit surveyed 185 businesses across the city of Ann Arbor, 48% of which are located in the downtown area. Of the respondents, 85% of the businesses have fewer than 25 employees, while 70% have fewer than 10.

Businesses surveyed operate across a variety of sectors including hospitality, tech, retail, health care, professional services and agriculture, among others.


Of the 79% of businesses that reported applying for or intending to apply for loans to help continue operations during and after the pandemic, only 8% reported being denied loans.

78% of businesses that applied for the Paycheck Protection Program Loan were approved, compared to 74% in Washtenaw County, and 27% of businesses that applied for the Economic Injury Disaster Loan were approved, compared to 22% in Washtenaw County.

Ann Arbor companies make up for 46% of businesses in all of Washtenaw County.

Revenue loss

According to the report, 59% of businesses in Ann Arbor lost more than half their revenue since February. Only 10% reported steady or increased revenue since the pandemic began.

While nearly half of the Ann Arbor businesses surveyed reported feeling somewhat prepared to continue operations during the statewide shelter-in-place order, 32% reported feeling completely unprepared for reducing operations, shifting to remote work or reducing spending.

To see the full report, click here.

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About the Author:

Meredith has worked for WDIV since August 2017 and was voted one of Washtenaw County's best journalists in 2019 by eCurrent's readers. She covers the community of Ann Arbor and has a Master's degree in International Broadcast Journalism from City University London, UK.