When the lights go out in Michigan, the scramble begins - fridge, Wi-Fi, medical devices, all on the line. On “Live In The D,” Generator Supercenter of Detroit made the case that standby power has shifted from nice-to-have to need-to-have.
“It used to be a luxury having a backup generator for your home,” said Crystal Thompson, office manager for Generator Supercenter of Detroit. “It’s now turned into an essential part of your home,” she added, pointing to Michigan’s unpredictable weather and one of the oldest power grids in the country.
The team’s pitch is simple: make it easy. They start with a home consultation, walk homeowners through a load calculation to size the system, handle permits and placement, and then install and maintain the unit. That includes teaching customers how it all works and offering 24/7 monitoring and service - especially during storms.
“We put our customers first,” said Amber Baker, a sales manager with the business. “We do everything for you, from helping you choose your generator to installing, maintaining and pulling your permits. We offer great customer service and 24/7 care.”
Thompson noted that for many families - those relying on oxygen, CPAP machines or insulin that must stay cold - reliable backup isn’t just about comfort; it’s peace of mind. Security systems, gates, lights, heat, and sump pumps can all be prioritized during the planning process.
Curious where to start? The company suggests scheduling a home consultation or dropping by the showroom to talk through needs, options and placement. More information: generatorsupercenterofdetroit.com.
To watch the segment, click the video above.