RIM Custom Racks Inc. , a leading provider of custom racks, containers, and engineered returnable packaging for the Automotive Industry, is seeking a Quality Manager for our Detroit, MI manufacturing operation. Located near 6 Mile and Van Dyke RIM Custom Racks provides a full range of services including design, prototype, fabrication, modification and repair of material handling equipment.
The Quality Manager plans and directs activities concerned with development, application, and maintenance of quality standards & product quality.
Responsibilities and Duties
Ensure conformity of organization's Quality Management System (QMS) to customer, internal, and ISO 9001 requirements
Create, maintain and control quality procedures and documents
Responsible for ISO surveillance audits & recertification
Ensure quality system procedures are followed by all employees & determine training needs
Coordinate and document RIM internal quality audits
Prepare internal and external quality reports
Promote quality achievement and performance improvement across the organization
Drive quality initiatives including internal and external defect reduction, warranty cost reduction, and customer inspection performance and tracking metrics to demonstrate improvement
Document and report all corrective actions and internal non-conformances
Communicate with customers to ensure their service expectations are met
Create and maintain periodic reports for customers
Work with Purchasing to establish supplier quality performance criteria, monitor supplier performance, and coordinate supplier audits
Conduct periodic management review meetings
Responsible for accuracy and inspection/calibration of measuring devices
Qualifications and Skills
5+ years experience working in a manufacturing environment