Robinhood, TD Ameritrade, other brokerages have tech problems at market open

Apps unresponsive as brokerages deal with ‘unprecedented volumes’

FILE - In this Nov. 25, 2019, file photo a sign for TD Ameritrade is shown on an office window for the brokerage in New York. The lure of snapping up stocks at bargain prices has been too strong to pass up for many people, even as uncertainty over the coronavirus pandemic clouds the market and global economic outlook. Stuck at home, but armed with online trading apps, individual investors helped drive the historic comeback for stocks since late March 2020. (AP Photo/Mark Lennihan, File) (Mark Lennihan, Copyright 2019 The Associated Press. All rights reserved)

Users trying access their stock brokerage accounts as the market opened Wednesday morning were faced with a debilitating technical problem that shut many out of their accounts.

Robinhood and TD Ameritrade were among the brokerages that reportedly experienced “technical difficulties” at open. The apps were unresponsive.

TD Ameritrade said this was due to “unprecedented volumes” as it replied to a flurry of tweets.

“Please be aware that unprecedented volumes today may be causing limited access to the TD Ameritrade Mobile app. Please consider using our website or other platforms.”

There were reports of login issues on the TD desktop site, too.

By 11 a.m. the issue was resolved, TD said:

Meanwhile, stocks were “broadly lower” in early trading on Wall Street on Wednesday, as investors focus on the Federal Reserve’s policy meeting and the outlook for the economy as the coronavirus pandemic rages on.

Read more: Stocks fall sharply on Wall Street, led lower by tech stocks

Related: In GameStop saga unfolding on Wall Street, 2 Goliaths fall

About the Author:

Dave Bartkowiak Jr. is the digital managing editor for ClickOnDetroit.