DTE Energy outage map only working on mobile app

DETROIT – With historic power outages in Metro Detroit, the DTE Energy website crashed Wednesday, and still isn't fully working.

The DTE Energy website is slowly returning to function, but the DTE outage map can only currently be found, although loading very slowly, on the DTE mobile app, according to DTE.

We've been testing it, and at times it doesn't load at all. (12PM update: Seems to be working)

DTE said on Twitter that they are working to resolve the issue.

The company said Thursday morning that crews are continuing to assess the damage, but is hoping to make restoration estimates available at some point Thursday.

In the meantime, report a power outage or downed wire online or call 800.477.4747 and use our automated phone system.

For a status report on your power outage, get a restoration estimate online or call 800.477.4747 and use our automated system.

During severe storms, it may take several hours for us to analyze the extent of electric system damage and develop restoration schedules. Estimates may be revised if damage is more severe than anticipated or continuing severe weather delays our restoration efforts.


About the Author:

Ken Haddad is the digital special projects manager for WDIV / ClickOnDetroit.com. He also authors the Morning Report Newsletter and various other newsletters. He's been with WDIV since 2013.