Metro Detroit families struggle with AT&T outages amid ongoing health issues Couples contacted Help Me Hank for assistance
It’s happening again as some AT&T customers in different parts of Metro Detroit have reported outages that are affecting their service and their lives.
A couple contacted Help Me Hank, who is worried about their landline service.
Both seniors with health issues want to know if they contact 911 in an emergency.
“Home telephone and internet service for a small number of customers has been disrupted after our equipment was damaged in a recent car crash. Our technicians are replacing the damaged equipment and working to restore service. We apologize for the inconvenience.”
AT&T Watch the video above for the full story .
Related: Thousands of AT&T outages reported across US: What we know
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About the Author Brandon Carr headshot
Brandon Carr is a digital content producer for ClickOnDetroit and has been with WDIV Local 4 since November 2021. Brandon is the 2015 Solomon Kinloch Humanitarian award recipient for Community Service.
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