DETROIT – A new survey is shedding light on how Detroiters feel about artificial intelligence being used to help run city services -- and the results are mixed.
The findings come from the Detroit Metro Area Communities Study at the University of Michigan, which surveyed approximately 2,100 residents. Researchers found that support for AI varied widely depending on how the technology was being used.
---> You can see the study here.
Support highest for child safety, lowest for water management
Residents were most supportive of AI when it came to identifying missing children, with 57% of respondents expressing approval. Support dropped significantly for other applications, however.
Just 38% of those surveyed said they were comfortable with AI being used to monitor neighborhood upkeep, while the same percentage approved of using it to identify crime suspects. Only 34% wanted AI used to help navigate government resources, and just 30% approved of using it to manage water systems.
Heonuk Ha, a University of Michigan research fellow at the Institute for Social Research, joined Local 4 Live to talk more about the study.
You can watch the full interview in the video at the beginning of this article.