Nursing home staff members who believe a resident is being exploited can submit concerns online

‘The safety and security of nursing home residents is one of my department’s top priorities’

(Michael Probst, AP2009)

LANSING, Mich. – If a staff member knows or has reason to believe that someone is taking financial advantage of a nursing home resident they now have a direct line to investigators.

Michigan Attorney General Dana Nessel launched the new complaint system for staff and administrators who notice warning signs of financial exploitation.

The portal is live and focuses on the 10th initiative in the Elder Abuse Task Force’s second set of initiatives. It allows administrators to provide the information directly to the Department’s Health Care Fraud Division for follow up and investigation.

Concerned staff can file a complaint online by clicking here.

“The safety and security of nursing home residents is one of my department’s top priorities,” Nessel said.  “This portal will provide an avenue for nursing home employees to report suspected embezzlement and financial exploitation. If a facility knows a resident has a stream of income, but their patient account is in the red, it may be a warning sign that someone is siphoning away the patient’s assets. That concern can be reported via this portal directly to our team to evaluate for investigation. We look forward to working collaboratively with the long-term care community to root out and prosecute any suspected abuse.”

Complaints can also be sent in by calling the Attorney General’s hotline at 1-800-24-ABUSE.

About the Author:

Kayla is a Web Producer for ClickOnDetroit. Before she joined the team in 2018 she worked at WILX in Lansing as a digital producer.