Uber and Lyft may be overcharging you. Here's how to fight back

A Consumer Reports investigation found that Uber and Lyft may use AI-driven pricing that results in different riders seeing substantially different fares for identical rides, sometimes varying by as much as $30. The report also raised doubts about the authenticity of “discounted” prices, suggesting some crossed-out prices are fictitious and meant to appear as deals. Both companies dispute these findings, attributing price differences to fluctuating market factors, while drivers report feeling squeezed by the companies’ increasing share of fares. In response, Consumer Reports recommends riders compare prices, remain skeptical of discounts, and consider alternative transportation, as some states begin to regulate ride-share pricing practices.