The call for change comes as thousands of Michiganders continue to have issues collecting unemployment benefits during the coronavirus (COVID-19) pandemic.
It’s clear upgrades to the system are needed to make sure residents can get their benefits. Meerman doesn’t want the system to get overloaded again.
He said beyond leadership changes, a technology investment should be made that would prepare the system for future spikes in demand.
You can watch the full Help Me Hank report in the video above.
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Derick is the Lead Digital Editor for ClickOnDetroit and has been with Local 4 News since April 2013. Derick specializes in breaking news, crime and local sports.