Car part shortage frustrates drivers in Metro Detroit

Drivers who need repairs made on their cars are often forced to wait weeks, sometimes month, because the parts needed to make the repairs just aren’t available.

It’s left drivers angry, and dealers and repair shops really can’t do anything about it. Consumer investigator Hank Winchester spoke with a woman who might just have to wait a year to get her car back.

Kenyetta Womack can’t believe she’s still with her car. Her 2018 Hyundai went into a local dealer in June and was told because of the parts shortage, she may not get her car back for months.

Watch the video above for the full report.


About the Author:

Hank Winchester is Local 4's Consumer Investigative Reporter and the head of WDIV's "Help Me Hank" Consumer Unit. He works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off metro Detroiters.