Help Me Hank investigates DTE and their growing concerns of fraud

Dawn Reimer was concerned about her DTE bill and worried that her account would be frozen

Tonight DTE is launching an investigation after it appears a customer's identity was stolen to establish a new service. Worried her account would be frozen or her power shut off, she contacted Help Me Hank to investigate.

DETROIT – On Thursday, DTE launched an investigation after it appeared that a customer’s identity was stolen to establish new service.

Dawn Reimer was concerned about her DTE bill and worried that her account would be frozen or, even worse, that her power would be shut off.

Local 4′s Consumer Investigator Hank Winchester visited DTE headquarters to understand better the fraud cases and how they are growing.

Watch the video above for the full story.


About the Authors:

Hank Winchester is Local 4's Consumer Investigative Reporter and the head of WDIV's "Help Me Hank" Consumer Unit. He works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off metro Detroiters.

Brandon Carr is a digital content producer for ClickOnDetroit and has been with WDIV Local 4 since November 2021. Brandon is the 2015 Solomon Kinloch Humanitarian award recipient for Community Service.