The Product Owner is responsible for understanding, defining and communicating product feature requirements to the development scrum teams, and serves as subject matter expert for the assigned product domain. This role will uniquely blend a product ownership role with user experience knowledge to create design solutions for the public safety domain.
Responsibilities and Duties
Serve as Product Owner for one or more functional product areas
Produce product designs for scrum teams using low and high fidelity prototypes
Bring persona definition to scrum teams; clearly communicate problem statement and why we are solving it
Write tactical use cases / user stories and feature specifications for Developers to code
Perform User Acceptance Testing (UAT) to validate that delivered code meets specifications
Research customer processes, needs and perceptions
Coordinate with user groups, advisory boards, and Sales organization on product suggestions
Work directly with Customers to validate and refine design solutions via show-and-tells to gain early feedback
Become immersed in the end-user experience via customer facing activities, such as police/fire unit ride-along opportunities and call dispatch center site visits
Day-to-day collaboration with Developers and QA Testers to clarify functional specifications for approved features
Manage and groom a product backlog that is several sprints ahead of Development
Collaborate with cross-functional teams to ensure cross-cutting requirements are understood
Qualifications and Skills
Bachelor's Degree in CIS, MIS or related Technical field, or comparable work experience
Typically, 3+ years of experience in a requirements gathering and product owner role for software
Prior experience in a customer facing role
Strong in User Story definition and acceptance criteria creation
Knowledgeable on various technology platforms with respect to workflow and usage models (desktop clients, web, tablet, smartphone)
Understanding of Agile software development concepts
Experience developing or supporting complex software deployed to an enterprise
Experience in Persona creation
Knowledgeable with prototyping software, such as Axure RP Pro
Experience working with remote team members
Experience in the field of User Experience Design strongly preferred