Have you noticed mail delays? Metro Detroit residents share their experiences

Tips on dealing with mail delays

DETROIT – Local 4 has received several reports of mail delays across the Metro Detroit area.

Video from outside the U.S. Postal Service Mail Distribution Center in Allen Park shows trucks lined up outside the facility waiting to drop off mail to be processed. Local 4′s Hank Winchester spoke with several drivers on Monday who said they’ve never seen delays like this before.

READ: Trucks lined up outside U.S. Postal Service Mail Distribution Center in Allen Park

Following Monday’s report, other Metro Detroit residents reached out to the Help Me Hank Team.

Hank, we have not received mail here in my Birmingham neighborhood for more than a week.

Diane (Birmingham)

Big problem here in Westland. I’m not getting my pension check.

Bill (Westland)

I saw your story and want you to know I’ve been waiting 1 month for an item I ordered. It says it’s just sitting at the post office.


If you are experiencing problems with the postal office you should contact your local post office, file a complaint online, ask your neighbors about their experiences -- and if possible, be patient.

Watch the video above for the full report.

About the Authors:

Hank Winchester is Local 4's Consumer Investigative Reporter and the head of WDIV's "Help Me Hank" Consumer Unit. He works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off metro Detroiters.

Kayla is a Web Producer for ClickOnDetroit. Before she joined the team in 2018 she worked at WILX in Lansing as a digital producer.