Should U.S. airlines pay passengers for delays?
The U.S. has no federal laws mandating that airlines compensate passengers for delays . An EU regulation, commonly referred to as EU261 , requires airlines to compensate travelers for cancellations, denied boarding or delays of two or more hours. For one thing, the definition of “extraordinary circumstances” for delays (upon which airlines don’t have to pay out) remains unclear. LOSERS: AIRLINES (ESPECIALLY SMALL, REGIONAL ONES)Some experts suggest that regulations especially hurt small airlines that can’t afford to have spare aircraft on standby or software to handle the compensation claims. Even without government-required compensation, delays cost airlines $8.3 billion in increased expenses, including crew, fuel and maintenance in 2019, according to the FAA Office of Aviation Policy and Plans.mlive.com
‘Horrifying’ flight diverted as some passengers vomit in 9-hour ordeal, travelers say
The 9-hour ordeal involving Southwest flight 3094 included three passengers vomiting as the plane shook "like crazy," recounted one North Carolina couple on board. Another person, the couple said, had a panic attack and passed out on the plane amid its wild approach into Raleigh -- which was aborted at the last second at 1,350 feet, according to flight data.news.yahoo.com
Senators introduce airline passenger bill of rights following Southwest meltdown
Senators Ed Markey and Richard Blumenthal have introduced legislation calling for an airline passenger bill of rights. It follows the meltdown with Southwest Airlines that impacted thousands of flights. CBS News' Kris Van Cleave reports.news.yahoo.com
A high school basketball coach is still out $10,000 after Southwest canceled a flight and left his whole team stranded in Las Vegas for 5 days over Christmas. They ended up chartering a bus to drive 1
Southwest tried to send them on "flights to nowhere," the coach said, before a local businessman finally chartered a bus for $15,000 to get them home.news.yahoo.com
Judge orders release of Paul Pelosi attack video: CBS News Flash Jan. 26, 2023
Video of former House Speaker Nancy Pelosi's husband, Paul, being attacked will be made public following a ruling by a California judge. The Transportation Dept. is examining whether Southwest Airlines knowingly over-sold flights last month, leading to a nationwide travel meltdown. Southwest blames the disruption on winter weather. And doctors in Texas separated conjoined twins in a historic 11-hour surgery. Both babies are recovering well.news.yahoo.com
United Airlines CEO warns travelers more disruptions ahead
The CEO of United Airlines said Wednesday that other airlines won’t be able to handle all the flights they plan to operate this year, leading to more disruptions for travelers. Scott Kirby said airlines that operate as if this is still 2019, before the pandemic, are bound to struggle. “The system simply can’t handle the volume today, much less the anticipated growth,” Kirby said.news.yahoo.com
Promotions, not job cuts, follow Southwest's holiday chaos
Southwest Airlines announced a number of executive promotions on Monday, days after announcing that last month’s service meltdown will cost the company up to $825 million, but none of the changes involved the highest ranking officers. The airline said the changes “will strengthen our operational execution” while also saying they were long-planned and a continuation of restructuring that began in September under a new CEO, Robert Jordan. Four of the five executives getting promoted joined Southwest in 2001 or before, although one left for five years before returning to the Dallas-based airline.news.yahoo.com
At Southwest Airlines, a day of calm after a week of chaos
Southwest Airlines is returning to a relatively normal flight schedule as the focus shifts to making things right with what could be well more than a million passengers who missed family connections or flights home during the holidays, and many of whom are still missing luggage.
EXPLAINER: Why airlines fear 5G will upend travel this week
The airline industry is raising the stakes in a showdown with AT&T and Verizon over plans to launch new 5G wireless service this week, warning that thousands of flights could be grounded or delayed if the rollout takes place near major airports.