SOUTHWEST AIRLINES

The U.S. has no federal laws mandating that airlines compensate passengers for delays . An EU regulation, commonly referred to as EU261 , requires airlines to compensate travelers for cancellations, denied boarding or delays of two or more hours. For one thing, the definition of “extraordinary circumstances” for delays (upon which airlines don’t have to pay out) remains unclear. LOSERS: AIRLINES (ESPECIALLY SMALL, REGIONAL ONES)Some experts suggest that regulations especially hurt small airlines that can’t afford to have spare aircraft on standby or software to handle the compensation claims. Even without government-required compensation, delays cost airlines $8.3 billion in increased expenses, including crew, fuel and maintenance in 2019, according to the FAA Office of Aviation Policy and Plans.

The Flight Compensation Regulation in the European Union requires airlines to compensate passengers an amount from 250 to 600 euros for cancellations or delays of at least two hours.

The flight was headed from Las Vegas to Columbus, Ohio. A pilot from another carrier who happened to be on board helped the second Southwest pilot, who took the controls.

Chaos erupted aboard a Southwest Airlines plane in Dallas when one passenger unleashed a torrent of punches on another, in an attack captured in viral video, officials said Wednesday.

The Southwest Airlines flight made an emergency landing at its departure airport on Sunday. No injuries were reported.

The 9-hour ordeal involving Southwest flight 3094 included three passengers vomiting as the plane shook "like crazy," recounted one North Carolina couple on board. Another person, the couple said, had a panic attack and passed out on the plane amid its wild approach into Raleigh -- which was aborted at the last second at 1,350 feet, according to flight data.

If progressives think they’ve found a good stick to beat corporate America with, they’re wrong.

Southwest Airlines is spending over $1 billion to fix the technology issues which took down its nationwide system. Aviation experts say it may not be enough.

Southwest Airlines honored the life of Kaya, a retired military service dog, during her final flight on Feb. 2 from Washington, DC's Reagan National to Dallas Love Field.

Congress is hearing about the December meltdown at Southwest Airlines.

A lack of "operational resilience" led carrier to cancel 16,000 flights, carrier's chief operating officer said.

NPR obtained Chief Operating Officer Andrew Watterson's prepared testimony for his scheduled appearance before a Senate committee to discuss what led to thousands of flights being canceled.

Southwest's COO will faces questions from a Senate panel on Thursday over the airline's holiday meltdown.

The airline is addressing issues that led to widespread cancellations in December

A FedEx cargo plane and a Southwest plane avoided a collision on the Austin airport runway on Saturday morning. The FAA and NTSB are investigating the incident.

Senators Ed Markey and Richard Blumenthal have introduced legislation calling for an airline passenger bill of rights. It follows the meltdown with Southwest Airlines that impacted thousands of flights. CBS News' Kris Van Cleave reports.

A FedEx cargo plane and Southwest Airlines jet came within 1,000 feet of each other this weekend at an Austin runway, according to a flight-tracking group.

Just before a FedEx cargo airplane was due to land, an air traffic controller cleared the Southwest flight to depart from the same runway. The FAA and the NTSB are investigating the incident.

A FedEx cargo jet was attempting to land when a Southwest Airlines jet was cleared to take off from the same runway, the FAA said.

Southwest is sending its operating chief, but not its CEO, to the Senate Commerce committee hearing.

Congress is going to take another look at legislation covering the rights of airline passengers.

Sens. Ed Markey and Richard Blumenthal reintroduced legislation that would strengthen airline passengers' rights.

A large winter weather front has caused widespread travel delays and power outages in the Great Plains and the South, as well as a reported death in Texas.

Airlines have canceled hundreds of flights in Texas due to bad winter weather.

Winter weather has brought ice to a wide swath of the United States, canceling more than 1,700 flights nationwide and snarling highways.

Southwest and American Airlines canceled dozens of flights in northern Texas by early Monday afternoon as reports of inclement weather in the coming week began surfacing.

Southwest Airlines and American Airlines are canceling dozens of flights in north Texas, which is under a winter storm warning until midweek.

"Saturday Night Live" took to the skies with a comedic take on Southwest Airlines holiday debacle while Michael B. Jordan made his hosting debut.

Southwest tried to send them on "flights to nowhere," the coach said, before a local businessman finally chartered a bus for $15,000 to get them home.

Can Southwest repair its flight network and reputation after it cancelled nearly 17,000 December flights? Are other airlines vulnerable?

The Department of Transportation says it is looking into the airline's flight scheduling practices and will hold it accountable for refunds. The 16,700 canceled flights cost Southwest $800 million.

The Transportation Department says the carrier might have deceived customers by knowingly scheduling more flights in late December than it realistically could handle.

Southwest's holiday meltdown cost it hundreds of millions of dollars.

Video of former House Speaker Nancy Pelosi's husband, Paul, being attacked will be made public following a ruling by a California judge. The Transportation Dept. is examining whether Southwest Airlines knowingly over-sold flights last month, leading to a nationwide travel meltdown. Southwest blames the disruption on winter weather. And doctors in Texas separated conjoined twins in a historic 11-hour surgery. Both babies are recovering well.

The federal government is investigating whether Southwest Airlines knowingly scheduling more flights than it could handle in December, when it ended up canceling nearly 17,000 flights.

Southwest canceled more than 16,000 flights over the holidays.

Southwest said it canceled about 16,700 flights between Dec. 21 through Dec. 31, failing to recover from severe winter weather.

The CEO of United Airlines says it could be another rocky year for air travelers.

The CEO of United Airlines said Wednesday that other airlines won’t be able to handle all the flights they plan to operate this year, leading to more disruptions for travelers. Scott Kirby said airlines that operate as if this is still 2019, before the pandemic, are bound to struggle. “The system simply can’t handle the volume today, much less the anticipated growth,” Kirby said.

Southwest Airlines pilots' union is calling a vote that would give it the power to call for a potential strike, weeks after the carrier's holiday meltdown.

Fifteen senators signed a letter to Southwest CEO Bob Jordan demanding answers about the airline's year-end meltdown.

Delta and other airlines had said demand remained strong throughout the quarter.

The Federal Aviation Administration said late Wednesday that early work traced the blackout to a "damaged database file."

Many Southwest Airlines passengers are still waiting to be reimbursed for costs they incurred during last month's meltdown.

The FAA said Wednesday morning it is making progress in restoring its Notice to Air Missions System

Thousands of flights across the U.S. were canceled or delayed after a system that offers safety information to pilots failed.

Southwest Airlines is making a number of executive promotions, but nobody is getting fired after thousands of flights were canceled in late December.

Southwest Airlines announced a number of executive promotions on Monday, days after announcing that last month’s service meltdown will cost the company up to $825 million, but none of the changes involved the highest ranking officers. The airline said the changes “will strengthen our operational execution” while also saying they were long-planned and a continuation of restructuring that began in September under a new CEO, Robert Jordan. Four of the five executives getting promoted joined Southwest in 2001 or before, although one left for five years before returning to the Dallas-based airline.

Southwest Airlines says disruptions that led to more than 16,700 cancelled flights over the holidays will have severe financial consequences for the company.

Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.

United States Department of Transportation Secretary Pete Buttigieg joined Fox News' 'Special Report' to react to criticism and the Southwest Airlines debacle.

Good afternoon, Chicago. Here's what is happening today.

Although carrier has resumed normal service, customers claim it has been sluggish in tracking down lost luggage.

With its flights running on a roughly normal schedule, Southwest Airlines is now turning its attention to repairing its damaged reputation after it canceled 15,000 flights around Christmas and left holiday travelers stranded.

This is how you can use 25,000 bonus points to book a free flight.

Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.

Captain Tom Nekouei said in a scathing open letter that Gary Kelly prioritized shareholder returns over investing in technology to modernize operations.

Southwest Airlines says it will award the travelers who were caught in the surge of canceled flights during the holidays 25,000 frequent-flyer points, an award worth more than $300 in flights.

Noam Littman of Appleton, New Jersey says his family is now "hesitant" to plan a trip like this again.

Southwest Airlines is trying to fix its relationship with travelers who got stuck by canceled flights over the holidays.

Southwest Airlines is returning to a relatively normal flight schedule as the focus shifts to making things right with what could be well more than a million passengers who missed family connections or flights home during the holidays, and many of whom are still missing luggage.

Southwest Airlines is aiming to get back on track Friday after four days in a row of mass cancellations.

Southwest Airlines expects to return to normal operations this week after slashing about two-thirds of its schedule in recent days.

Many travelers are still battling flight and luggage issues with Southwest airlines, especially here in Detroit.

Families hoping to catch a Southwest Airlines flight after days of cancellations, missing luggage and missed family connections are suffering through another wave of scrubbed flights.

Many Metro Detroiters were impacted by the wave of flight cancellations over the weekend.

Stocks are closing lower Tuesday afternoon after the long holiday weekend, adding to the market’s recent losses as Wall Street counts down its final days of a painful year for investors.

A Southwest Airlines pilot is suing the company, her union and a former colleague who pleaded guilty last year to stripping naked in front of her during a flight.

Testimony at the antitrust trial involving American Airlines and JetBlue is turning toward access to airports in New York and Boston.

A Southwest Airlines pilot threatened to “pull back” a plane if passengers didn’t stop airdropping nude photos to each other, according to a viral social media post.

A Southwest Airlines flight attendant suffered a compression fracture in her back during a hard landing last month in California.

Southwest Airlines is reporting higher profit and record revenue, but its shares are down because of concern over rising costs.

Federal officials say Southwest Airlines and its pilots union have resisted some investigations into accidents and other incidents, and have pushed to close the matters quickly.

There's a shortage of pilots at many airlines, and pilot unions are demanding higher pay in contract negotiations.

Pilots at Southwest Airlines say fatigue from poor scheduling is a growing problem and is raising safety concerns.

Air travelers in the U.S. are getting a break after a bad weekend that left thousands of flyers stranded.

Southwest Airlines is adding a new, fourth fare category to try to boost revenue.

Thanks to strong passenger traffic over the winter holidays, Southwest Airlines is reporting a $68 million profit for the fourth quarter.

New 5G wireless service is up and running in the United States, with little of the feared disruption to air travel.

The airline industry is raising the stakes in a showdown with AT&T and Verizon over plans to launch new 5G wireless service this week, warning that thousands of flights could be grounded or delayed if the rollout takes place near major airports.

In a few weeks, Robert Jordan will become the chief executive of Southwest Airlines, replacing Gary Kelly, the longest-serving CEO among major U.S. carriers.

Telecom giants AT&T and Verizon have agreed to postpone the launch of a new slice of 5G wireless service after airlines and aviation groups complained that the networks can interfere with systems on board planes.

The new year is bringing more of the same old misery that air travelers in the United States have been enduring for more than a week.

The forces that have scrambled thousands of flights since Christmas Eve could ease in January, but that’s cold comfort to the millions of flyers with New Year’s plans.

Travelers love to hate airline fees, and several congressional Democrats say it's time to regulate the extra charges for things like checking a bag.

Ten “unruly” United States airline passengers have been fined between $9,000 and $32,000 for a wide range of physical, verbal and mask-related assault incidents during flights, officials allege.

Flight cancellations are skyrocketing at American Airlines.

More people are expected to travel during the holiday season this year compared to last year -- but is the air travel industry ready for such an influx?

American and Southwest Airlines are reporting that they made profits in the third quarter, thanks to large amounts of government pandemic relief.

Southwest Airlines is backing away from a plan to put unvaccinated workers on unpaid leave.

Problems for Southwest Airlines started over the weekend and were not much better as of Monday.

Southwest Airlines canceled hundreds of flights over the weekend, blaming the woes on air traffic control issues and weather.

American Airlines, Alaska Airlines and JetBlue will require employees to be vaccinated against COVID-19.

The president of Southwest is retiring three months after being passed over for the CEO's job.

The pilots' union is suing Southwest Airlines, saying that rules the airline put into place before and during the pandemic have changed pay rates and working conditions its members.

Southwest Airlines is reducing the number of flights it will operate the rest of this year.

Southwest Airlines says it no longer expects to be profitable in its third quarter.

If you're planning to fly this summer, bring plenty of patience.

Southwest Airlines says it will raise minimum pay to $15 an hour for about 7,000 employees.

Southwest Airlines is seeing higher numbers of canceled and delayed flights for a third day as it tries to recover from technology glitches earlier this week.