What customers need to know about Loves Furniture’s bankruptcy filing

Loves Furniture took over many closed Art Van Furniture locations last year

What customers need to know after Loves Furniture files bankruptcy
What customers need to know after Loves Furniture files bankruptcy

WARREN, Mich. – Customers of Loves Furniture, the company that took over many closed Art Van Furniture locations, are concerned after the company filed for bankruptcy.

The furniture retailer seemed like a hero in 2020 when it moved in when Art Van had financial problems, but now it has financial issues of its own and closed a number of Michigan locations that had opened months ago.

What does this mean for customers?

It depends. If you’re a customer who has paid and haven’t received furniture yet, you should call your bank or credit card company immediately.

The Better Business Bureau said the situation is problematic for those who received their furniture, but may have a warranty. If that group includes you, don’t expect that warranty to mean much.

Loves Furniture put blame on the COVID pandemic and the slow down of shipments from overseas. While that may be true, the new revelations of major financial problems won’t help the situation for many.

READ: Customers of Loves Furniture report lengthy delivery delays

In the bankruptcy filing, Loves revealed it has between 100-200 creditors and owes $10 million to $50 million.

About the Authors:

Hank Winchester is Local 4's Consumer Investigative Reporter and the head of WDIV's "Help Me Hank" Consumer Unit. He works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off metro Detroiters.

Dane is a producer and media enthusiast. He previously worked freelance video production and writing jobs in Michigan, Georgia and Massachusetts. Dane graduated from the Specs Howard School of Media Arts.