Lengthy mail delays still impact Metro Detroit

USPS gives non-answer to question regarding what they plan to do to resolve issues

People across Metro Detroit continue to have problems with their local post office.
People across Metro Detroit continue to have problems with their local post office.

DETROIT – People across Metro Detroit continue to have problems with their local post office.

It’s been a problem for months and it doesn’t look like it will change anytime soon.

READ: Metro Detroit still experiencing lengthy mail delays

From cities to suburbs, thousands are impacted.

When asked directly about what’s causing the delays and how they are being fixed, the United States Postal Service issued the following statement:

Sources told Local 4 that the issues -- temporary positions not being filled, extra mail to deliver and staff battling COVID-related problems -- are not being addressed or resolved at all.

Residents can visit the official United States Postal Service website to report the problem or head into a local post office to file a report. You should document everything and speak with your neighbors to see if they’re having similar issues.

Prior coverage:


About the Authors:

Hank Winchester is Local 4's Consumer Investigative Reporter and the head of WDIV's "Help Me Hank" Consumer Unit. He works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off metro Detroiters.

Dane is a producer and media enthusiast. He previously worked freelance video production and writing jobs in Michigan, Georgia and Massachusetts. Dane graduated from the Specs Howard School of Media Arts.