The CEO of Priority Waste announced a recovery plan following numerous customer complaints across Metro Detroit.
For months, Priority Waste customers have been reaching out to us with complaints about their trash pickup service. We tracked down the company’s new CEO and spoke to him about the frustrations in a parking lot.
Residents across southeast Michigan have had enough. Missed trash pickups, delayed collections, and unanswered phone calls have plagued Priority Waste customers for more than a year, and now, the company’s newly appointed CEO is speaking out.
The city of Westland is taking financial action against its waste collection provider following weeks of resident complaints about missed yard waste pickups and ongoing service delays.
A Priority Waste garbage truck crashed into a guardrail on Friday while attempting to navigate a turn in Oakland Township, coming to rest on its side.
Complaints about missed and delayed trash pickups tied to Priority Waste continue to mount across Metro Detroit, leaving some neighborhoods with trash sitting curbside for days and prompting a new apology from the company.
Childs Lake Estates residents in Milford say they have experienced missed trash pickups since late May, leaving some unable to close their cart lids and others putting extra bags on the curb.
Communities across Metro Detroit say problems with delayed and missed trash pickup keep happening, and many of those complaints center on Priority Waste.
A Washtenaw County man was being charged almost $450 by Priority Waste, even though he’s never used their services.
An Oakland County woman is fed up with what she says are repeated issues with a trash pickup company that took over her service within the past two years.
A West Bloomfield woman says Priority Waste sent her a “Notice of Delinquency” even though she’s paid her bill — the latest in a series of billing mix-ups she says she’s dealt with from the company.
A West Bloomfield woman says she got a “Notice of Delinquency” from Priority Waste, even though she says she’s paid her bill. It’s the latest billing blunder in a string of issues she says she’s had with the company.
The occupants inside a Jeep were critically injured after colliding with a Priority Waste truck in Sterling Heights.
Residents of the West Bloomfield Ridge neighborhood say they waited weeks for their trash to be picked up by Priority Waste. Priority Waste says they only faced delays this last week due to weather.
Clinton Township has agreed to pay more than $1 million in withheld payments to Priority Waste, following months of complaints from residents about late or missed trash pickups.
Clinton Township officials are taking action against Priority Waste, following ongoing complaints about late trash pickup.
People in Macomb County have been noticing problems with trash pickup, and now a company is being put on notice.
The Dearborn Heights community is ready to dump its new trash hauler just months into a new contract because of significant complaints. Neighbors say they’re frustrated and fed up as the city contemplates ditching its trash hauler, who’s only been on the job for three months.
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