ANN ARBOR, Mich. – A spokesperson for the University of Michigan said access to Canvas has been restored across all campuses following a cybersecurity incident involving Instructure, the company that provides the online learning platform.
University Information and Technology Services temporarily disabled Canvas access while officials investigated the issue, implemented security measures, and worked with the vendor to restore service.
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It was reported on Friday (May 8) that students and faculty can now log back into the platform and resume normal activity, though some connected services and integrations may still be stabilizing, according to a message sent to the university community.
University officials are warning users who may have entered their credentials into an unfamiliar Canvas login page during the incident to change their passwords immediately.
Officials also advised anyone using the same password on other websites to update those accounts as well.
The university urged students and staff to remain cautious of suspicious emails, login prompts, or phishing attempts related to Canvas or other university systems.
Officials advised users not to click on unfamiliar links, open unexpected attachments, or share passwords or authentication codes.
The incident prompted the university to disable Canvas access “out of an abundance of caution” after detecting what officials described as a security issue involving the platform.
Canvas is widely used by students to access coursework, submit assignments, check grades, and communicate with instructors.
University officials said technology teams continue to monitor systems and work with Instructure as recovery and security review efforts continue.
The university has not said how many students or employees may have been affected or what types of information could have been exposed.
Canvas is also used by several other Michigan universities, including Wayne State University and Eastern Michigan University.