Detroit announces massive overhaul of its car towing system

Seven tow companies received new contracts

DETROITDetroit announced a massive overhaul of its car towing system after a previous system known for its corruption, with several city officials and police officers convicted of crimes.

Mayor Mike Duggan and Detroit police Chief James White announced the changes during Tuesday’s (Dec. 13) news conference.

“Over the years, we’ve seen a lot of very troubling practices where any police officer who found a car, calling their favorite tower and getting it towed,” said Duggan.

Detroit City Council has given seven tow companies contracts that go into effect next Monday.

An automated software system will determine which company receives towing requests. Each company will get a turn, and the system will flag any favoritism.

The Detroit Police Department will also take over 35 to 40% of the tows, including all stolen vehicles. Victims of auto thefts will no longer be subjected to out-of-pocket storage costs.

“If you have a hardship case (where) you don’t have insurance covering your auto theft, we will waive the storage fees,” said Duggan.

Drivers will be able to track their vehicles by clicking here.

Detroit announced a massive overhaul of its car towing system after a previous system known for its corruption, with several city officials and police officers convicted of crimes. (WDIV)
Detroit announced a massive overhaul of its car towing system after a previous system known for its corruption, with several city officials and police officers convicted of crimes. (WDIV)

About the Authors

Jacqueline Francis is an award-winning journalist who joined the WDIV team in September 2022. Prior to Local 4, she reported for the NBC affiliate in West Michigan. When she’s not on the job, Jacqueline enjoys taking advantage of all the wonders Michigan has to offer, from ski trips up north to beach days with her dog, Ace.

Brandon Carr is a digital content producer for ClickOnDetroit and has been with WDIV Local 4 since November 2021. Brandon is the 2015 Solomon Kinloch Humanitarian award recipient for Community Service.

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