DWSD

Some people living in Detroit are without running water and the city’s Water and Sewerage Department (DWSD) says the supply chain is to blame.

Homeowners in Detroit who are behind on their water bill will soon face the possibility of their water being shut off as a COVID-era moratorium expires in the new year.

The clock ticking on running water for tens of thousands of Detroiters as the deadling approaches for early pandemic moratorium on water shutoffs coming to an end on New Year’s Eve.

There is now $100 million in a fund that will help Detroit speed up the replacement of its estimated 80,000 lead service lines in the city.

Detroit citizens are concerned with street flooding caused by a water main break that has not been repaired.

A water main break over the weekend caused a massive mess for folks living in a neighborhood on Detroit’s west side, and sadly this isn’t the first time it’s happened.

It might be a small problem, but it’s causing a big mess Help Me Hank is on the job working to make sure it gets fixed

A homeowner living in the Boston-Edison area says a sinkhole has led to her having water issues in her home. The city, however, is saying they’re not at fault.

The broken hydrant has been streaming water down McGraw Avenue near Linwood Street for several weeks. The city was only made aware of the issue this week.

Broken water mains have been a big problem across the city this winter, and now another break is impacting a Detroit neighborhood while also frustrating families.

A lot of federal money will soon be making its way to Michigan.

The COVID pandemic has been hard enough on businesses like Metro Tire Service, which is now a flooded mess due to a broken water meter.

The City of Detroit has launched a new program aimed at helping residents in flood prone neighborhoods protect their basement from damage.

A mistake made by the Detroit Water and Sewerage Department caused major damage in a Detroit woman’s home.

A leaking fire hydrant has been creating a slippery and dangerous mess in one neighborhood on Detroit’s west side.

Residents on Detroit’s west side have been living with a sinkhole since the start of the year.

People living in an apartment complex on Porter Street in Detroit reached out to Help Me Hank after living without water, heat or elevators.

Residents living on a Detroit street have been dealing with flooding for months and the water department hasn’t been able to find a solution.

Several homes in the area of Joy Road and Grand River Avenue are surrounded by water. However, the city has not been able to find the source of the leak.

A Detroit homeowner has experienced flooding at least four times since the summer, yet she continues to be denied Federal Funding.

All across Metro Detroit there are anxious homeowners hoping their basements will stay dry as more rain moves through the area. Most have been spared by the flooding so far.

Residents in a Detroit neighborhood were worried about a section of sidewalk torn up with a gaping hole. It has been a problem for almost two years.

The threat of more severe weather Tuesday evening in Metro Detroit has Detroit Water and Sewerage Department crews preparing for another round of floods.

“Here we are two, three months later and this is pretty much happening week after week. What are we supposed to do? Who are we supposed to call? When we do call, we pretty much hit a dead end,” Jackson said.

Detroit Water and Sewerage Department (DWSD) said street racers and drifters are striking fire hydrants and creating dangerous situations in the city.

People living in a neighborhood on Detroit’s east side have been dealing with an issue they said needs to be fixed as soon as possible.

Since March, Damita Pitman and her elderly aunt Rosetta have been dealing with flood waters coming into their Carpenter Street home in Detroit. But since the recent major rainfall, Pitman said they have had at least a foot of raw sewage in the basement.

Detroit Water and Sewerage Department director Gary Brown came out to supervise the cleanup personally.

What happened to the pumps on Detroit’s east side on the night of the floods?

Officials in Macomb County and Detroit are calling for an investigation after a pump station allegedly failed, causing a water backup into Macomb County.

The city of Detroit said it is investigating the cause of brown, rusty water coming from taps in three neighborhoods on the city’s east side.

Were you impacted by the damaging storms? There are ways to get help.

The city said it is focused on getting its pumping stations back to 100% and cleaning up the floods.

A Detroit church reached out to Help Me Hank about a water problem they said has been going on for months.

The Detroit Water and Sewerage Department is going to repair a 30-inch water main beginning at 12 p.m. Monday on Farmer Street due to a leak.

DETROIT – Residents in Detroit are worried about water problems caused by the severe weather. The reason the problems are taking so long to fix are because of the lack of staff at the Detroit Water and Sewerage Department (DWSD). The DWSD said they are working to address the issues throughout the city of Detroit, but just don’t have the manpower right now. READ: City of Detroit extends moratorium on residential water shutoffs through 2022There is a fire hydrant on Grand River Avenue that is broken and is causing a lot of problems. Women who live nearby said they are concerned about the neighbors who live in the area and have to deal with the mess.

DETROIT – On Tuesday, the Detroit Water and Sewerage Department (DWSD) Director Gary Brown joined Mayor Mike Duggan to announce the intention to permanently end water service interruptions in the City of Detroit. Currently, through several available funding sources, water service will be maintained for residents who do not have the ability to pay through at least 2022. And, as a former city health director and water rights advocate, I am proud to join Mayor Duggan today as he announces the city’s intention to end residential water shutoffs permanently. This also expended minor home plumbing repairs to $1,500 on average and financial assistance – opening it up to at least 5,000 more Detroit households annually. 92 percent of Detroit households regularly pay their water billsDWSD recognizes Detroit residents who are making payments on a monthly basis.

DETROIT – Stephanie Medina and her husband Diego Medina live in southwest Detroit on Vernor Highway. “They told me he was trying to pass by a car and didn’t see a hole... when he tried to pass the car, he fell into the hole,” said Stephanie Medina. Calls to city of Detroit officials led us to Wayne County and eventually the Detroit Water and Sewerage Department (DWSD). A day after our inquiries, crews were hard at work to seal the spot where Diego Medina crashed. “I was really angry... because they could’ve put something over the hole,” Stephanie Medina said.

DETROIT – The city of Detroit announced Thursday that a handful of city employee email accounts were potentially exposed during a breach of data, possibly compromising hundreds of water department customers’ sensitive information. The Department of Innovation and Technology (DoIT) was able to “quickly respond and contain the breach to fewer than 10 affected accounts,” reads a statement from the city. Some of the compromised accounts contained sensitive data belonging to city of Detroit employees, Chief Information Office Beth Niblock said. DWSD customers’ info may be compromisedThe city also said that as part of this breach sensitive information from fewer than 300 of the Detroit Water and Sewerage Department’s (DWSD) customers could have been compromised, too. Related: Michigan Medicine issues alert after data breach exposes personal information of patients